In10m Privacy Policy

Effective Date: 3 February 2024

In10m (“In10m”, “we”, “us”, or “our”) is committed to respecting the privacy of our users (“users”, “you”, or “your”).This Privacy Policy explains how we collect, use, disclose, and protect the information you provide when you use our mobile application (“App”).

Information We Collect

We collect the following information from you when you use the App:

• Personal Information: This includes your name, email address, phone number, profile picture, and location.
• Usage Information: This includes information about how you use the App, such as your search history, the handyman services you request, and the date and time of your requests.
• Device Information: This includes information about your device, such as your device type, operating system, and unique device identifier.

How We Use Your Information

We use your information to:

• Provide you with the services offered by the App, such as connecting you with handyman professionals.
• Verify your identity and prevent fraud.
• Send you communications about the App, such as push notifications and service updates.
• Improve the App and develop new features.
• Comply with legal requirements.

Sharing Your Information

We may share your information with the following third parties:

• Handyman Professionals: We share your information with handyman professionals who accept your service requests. This information includes your name, phone number, location, and the details of your service request.
• Payment Processors: We share your payment information with payment processors in order to process your payments for handyman services.
• Third-Party Service Providers: We may use third-party service providers to perform certain tasks on our behalf, such as data analysis or customer support. These third-party service providers will only have access to the information necessary to perform their tasks and are prohibited from using your information for any other purpose.
• Law Enforcement and Legal Disclosures: We may disclose your information to law enforcement or other government officials if required by law or if we believe it is necessary to protect the rights or safety of ourselves or others.

Your Choices

You have the following choices regarding your information:

• You can access, update, or delete your personal information through the App settings.
• You can opt out of receiving push notifications by changing your settings on your device.
• You can uninstall the App from your device.

Data Security

We take appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Children’s Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you learn that your child has provided us with personal information, please contact us. We will delete any such information from our systems.

International Users

If you are located outside of the United States, please be aware that your information may be transferred to, and processed in, the United States. The data protection laws in the United States may be different from those in your country. By using the App, you consent to the transfer and processing of your information in the United States.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new PrivacyPolicy on the App. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: support@in10m.com
• By phone: 909 10210

This Privacy Policy is incorporated into and subject to the Terms of Use of the App.